Privacy Policy

JNJ Storage ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and look after any personal information you give us through our website, and your rights in relation to that information.

We are the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, please contact us using the details at the end.

Who we are

JNJ Storage, Unit 1 Wabblegate, Blackgate Lane, Pulborough, West Sussex RH20 1DF Phone: 01403 700840 Email: info@jnjstorage.com

The information we collect

When you use our website, we may collect the following information:

• Information you give us directly — when you fill in our contact or enquiry form, you may provide your name, email address, phone number, and any details you include in your message.
• Information collected automatically — when you visit our website, we automatically collect certain technical information through cookies and similar technologies, such as your IP address, browser type, device information, and how you use our site (see the Cookies section below).

We do not collect any sensitive personal data through our website.

How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the information or service you've asked for
• Contact you about your enquiry or a potential storage booking
• Improve our website and understand how visitors use it
• Keep our website secure and prevent misuse

Our legal basis for using your data

Under UK data protection law, we must have a lawful basis for processing your personal data. We rely on:

• Consent — where you have actively submitted an enquiry or agreed to non-essential cookies.
• Legitimate interests — to respond to enquiries, run and improve our website, and manage our business, provided this does not override your rights.
• Legal obligation — where we are required to keep certain records by law.

Cookies and analytics

Our website uses cookies — small text files stored on your device — to help the site function and to understand how it's being used.

We use Google Analytics to collect anonymous information about how visitors interact with our site, such as which pages are viewed and how long people stay. This helps us improve the website. Google Analytics may set cookies to do this. You can find out how Google uses this data at google.com/policies/privacy/partners.

When you first visit our site, you'll be asked to accept or manage cookies. You can change your preferences at any time, and you can also control cookies through your browser settings. Blocking some cookies may affect how the website works.

Who we share your data with

We do not sell your personal data. We may share it with:

• Service providers who help us run our website and business (such as our website host and Google Analytics), who are only permitted to use your data as instructed by us.
• Legal or regulatory authorities, where we are required to do so by law.

How long we keep your data

We keep your personal data only for as long as necessary for the purposes set out in this policy, or as required to meet legal or regulatory obligations. Enquiry information that does not lead to a booking is kept for 12 months and then securely deleted.

Keeping your data secure

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. While no online transmission is ever completely secure, we do our best to protect the information you share with us.

Your rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Ask us to correct any inaccurate or incomplete data
• Ask us to delete your data in certain circumstances
• Object to or restrict how we use your data
• Withdraw your consent at any time (where we rely on consent)
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below. You will not usually have to pay a fee, and we will respond within one month.

Complaints

If you have concerns about how we handle your data, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection:

Information Commissioner's Office Website: ico.org.uk Helpline: 0303 123 1113

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact us

If you have any questions about this privacy policy or our data practices, please get in touch:

JNJ Storage Unit 1 Wabblegate, Blackgate Lane, Pulborough, West Sussex RH20 1DF Phone: 01403 700840 Email: info@jnjstorage.com